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California’s Nuclear Verdict Era: Strategic Imperatives for Employers and In-House Counsel

By Steven Moore and Jonathan Pearce

California employment litigation has entered a new era, marked by unprecedented jury awards, soaring punitive damages, and a plaintiff-side bar adept at leveraging venue and emotion. For employers operating in California—especially in Los Angeles County—traditional litigation defense strategies are no longer sufficient. The risk landscape has shifted, and “business as usual” is misaligned with today’s exposure realities. 

Recent verdicts illustrate this shift. In November 2024, a Los Angeles jury awarded $103 million in an age discrimination case, including $83 million in punitive damages. This outcome reflects a broader trend: jurors are increasingly willing to impose severe financial penalties when they perceive employer misconduct or a toxic workplace culture. Similar patterns have emerged in other cases in Los Angeles, such as a $32.2 million disability discrimination and retaliation verdict in November of 2025. Across Los Angeles, Oakland, and San Diego, multi-million-dollar wrongful termination, retaliation, and harassment cases are becoming existential threats to businesses, not just litigation costs. 

This surge in “nuclear” verdicts is systemic, not anecdotal. California law grants plaintiffs broad access to punitive damages, emotional distress claims, and attorneys’ fees. Jury pools are diverse and often skeptical of corporate conduct, while plaintiff attorneys have become highly skilled at narrative framing. For employers, the question is no longer if nuclear verdicts will occur, but how to strategically prevent them. 

Arbitration Agreements: The Foundation of Risk Control

The most effective way to mitigate the risk of nuclear verdicts is to avoid jury trials altogether. Well-crafted arbitration agreements, properly implemented, are a powerful risk management tool. Arbitrators rarely issue verdicts comparable to those from juries; when liability is found, awards typically reflect actual economic loss rather than excessive punishment. To maximize protection, agreements must comply with California contract law, include clear waivers of class and representative claims where permitted, and be presented transparently to both new hires and existing employees. Every enforceable arbitration agreement removes the most unpredictable variable in California litigation—a jury empowered to punish corporations. 

Motions in Limine to Narrow Inflammatory Themes

Juries are receptive to narratives of disrespect or corporate indifference. Targeted motions in limine are critical to shaping the narrative at trial by excluding irrelevant and prejudicial evidence that might otherwise compel a jury to act illogically. For example, in wrongful termination lawsuits, excluding reference to derogatory comments made by defendant employees that were not involved in the termination decision, or plaintiff’s past grievances that are unrelated to the current claim, helps focus the narrative on what is at issue for trial. By removing irrelevant themes that might enflame a jury and invite punishment, attorneys can reduce the risk of a jury incorporating the same into an assessment of damages.

Humanizing the Company at Trial

If arbitration is unavailable and a case proceeds to trial, employers must reconsider how they present themselves to juries. Traditionally, companies send polished executives from headquarters, but in Los Angeles, this approach can backfire. Juries may interpret such detachment negatively. Instead, it’s more effective to have a credible company representative who was directly involved in the case—such as a supervisor, regional HR leader, or department head—testify. This person can speak authentically about the employee and workplace interactions, acknowledge process imperfections, explain remedial steps without conceding liability, and express respect for the plaintiff. Doing so makes the company appear more relatable and compassionate. Humanizing the employer can reduce juror anger, which often drives nuclear damages. 

Emotional Distress Claims: Focus on Causation

Large non-economic awards are typically driven by emotional distress testimony. Plaintiffs often describe humiliation, depression, and trauma, supported by family and friends, leading to substantial jury awards. Defense teams should focus on causation rather than attacking the plaintiff’s character. Targeted discovery into non-workplace stressors—such as personal or financial issues—can reveal alternative sources of distress. Engaging expert witnesses and, where appropriate, pursuing formal mental health examinations can help demonstrate that emotional distress may stem from multiple life circumstances, not solely workplace conduct. Jurors respond to scientific evidence, which can significantly reduce non-economic damages.

Jury Instruction and Verdict Form Engineering

In California, parties may be required to craft joint jury instructions. While the Judicial Counsel of California offers detailed form jury instructions, plaintiffs often make subtle edits to those instructions; the purpose of which is to reframe elements of a claim to soften legal standards or otherwise suggest to the jury that it should decide a certain way. Defense counsel should carefully review proposed jury instructions to ensure that they strictly adhere to California form instructions, apply the correct legal standards, and do not include superfluous language. To craft jury instructions that reduce potential damages, attorneys should also ensure that they include all appropriate mitigating instructions, affirmative defenses, and special instructions founded in case law.

In conjunction with the jury instructions, defense counsel should use a detailed element-by-element special verdict form that explains the appropriate applicable legal standard and requires discrete findings on liability, causation, and damages. This helps to compartmentalize deliberations, increase juror accountability, and reduce momentum towards outsized damages awards.

Punitive Damages: Prepare for the Second Phase

California trials are often bifurcated, with liability and compensatory damages addressed first, followed by a separate phase for punitive damages. Employers must prepare for this second phase well in advance. Identify a financial-condition witness early, build a narrative around responsible corporate stewardship, and bring expert interpretation to the company’s financials. Importantly, seek a directed verdict on punitive damages before the issue reaches the jury, as California law requires proof of “oppression, fraud, or malice”—not mere negligence or poor management. Demonstrating good-faith investigation and policy compliance can be critical in challenging punitive claims. 

Defense Strategy: Credibility Over Combat

Juries value rationality and reasonableness over aggression. Companies that attack plaintiffs personally risk triggering resentment. Instead, emphasize written anti-harassment and EEO policies, documented investigations, consistent coaching, diversity initiatives, training programs, and supervisor accountability. When jurors believe the employer acted reasonably—even if imperfectly—they are less likely to view the case as deserving of punishment, which can dramatically reduce exposure. 

Jury Anchoring: Set the Reference Point

Jury anchoring is a powerful decision-making bias. During closing arguments, plaintiff counsel often proposes an extreme damages figure, which becomes the jury’s mental starting point. If defense counsel fails to offer an alternative, the plaintiff’s anchor dominates deliberations. Modern defense teams now provide a lower, evidence-based damages anchor, giving juries a rational reference point and reducing the gravitational pull of the plaintiff’s ask. For example, in a wrongful termination case, defense counsel may respond to an emotional distress damages figure by proffering a tangible calculation of the cost of therapy from the date of termination to the date of trial. Providing a response figure that is founded fact and reality can help recalibrate the jury’s expectations.

Conclusion: Adaptation Is Essential

The California employment litigation landscape has fundamentally changed. High-exposure cases are now routine, and juries are willing to punish employers aggressively when they perceive wrongdoing. For in-house counsel and HR leaders, avoiding nuclear outcomes requires a strategic recalibration: enforce arbitration agreements, present relatable witnesses, use expert-driven causation analysis, develop punitive damages strategies, emphasize reasonableness, and anchor damages effectively. Preparation and prevention are now essential components of corporate governance.

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Doing Business in California Guide Updated for 2026

Hit the ground running in 2026 by reviewing our newly updated Doing Business in California guide.

You can use this guide:

  • To understand the ways California employment law has changed for employers in 2026;
  • To remind yourself and your team the ways that California employment law differs from federal law (and the laws in many other states);
  • To train your managers, especially if they are new to California or newly elevated to a supervisory role, to understand the legal landscape and what to look out for;
  • As a handy reference guide for California employment law issues; and
  • As a way to spot check your policies and procedures for compliance.

Best wishes to all for a compliant 2026!

Many thanks to Sahara Pynes and Cheryl Spound for their contributions to this guide, available here.

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PAGA Is Not Slowing Down: What “Reasonable Steps” Must Look Like for California Employers Heading Into 2026

As California employers enter 2026, one thing is clear: PAGA risk is not going away—and it is not plateauing.

The numbers tell the story. Despite the highly publicized 2024 PAGA reforms, 2025 became the largest year yet for PAGA filings. That reality should reset expectations for California employers. Reform did not reduce filings—it changed how employers must defend them.

The new dividing line is no longer simply whether a violation occurred.
It is whether the employer can prove it took “all reasonable steps” to comply.

The 2026 Reality: PAGA Reform Rewards Preparation, Not Intent

The reformed PAGA statute gives employers something they never truly had before: meaningful penalty reduction for demonstrated compliance efforts.

  • Employers that took reasonable steps before receiving a PAGA notice may cap penalties at 15%.
  • Employers that take reasonable steps within 60 days after receiving a notice may cap penalties at 30%.

But these caps are not automatic. Courts evaluate reasonableness under the totality of the circumstances, considering:

  • employer size and resources,
  • the nature, severity, and duration of the alleged violations, and
  • whether systems existed to prevent, detect, and correct issues.

Critically, the statute also recognizes that violations can occur even when reasonable steps are taken. That language matters—but only if employers can prove those steps with evidence.

“Reasonable Steps” Is Not a Checkbox—It’s an Evidence Standard

The statute makes clear that courts must evaluate reasonableness based on the totality of the circumstances, including:

  • the size and resources of the employer,
  • the nature, severity, and duration of the alleged violations, and
  • whether the employer made good-faith efforts to comply.

Importantly, the law also states that the mere existence of a violation does not mean the employer failed to take reasonable steps. That language is critical. It recognizes that even compliant employers can experience errors—and shifts the focus to whether the employer had systems in place to prevent, detect, and correct problems.

What “Reasonable Steps” Must Look Like in 2026

As we start 2026, employers should think of reasonable steps as an operating system, not a compliance memo. Below is what that system should include.

1. Conduct Periodic Payroll and Wage-Hour Audits—and Act on the Results

Audits alone are not enough. What matters is what the employer does after issues are identified.

Strong examples include:

  • Regular wage-hour audits focused on high-risk areas such as meal and rest periods, off-the-clock work, time rounding, regular rate calculations, premiums, and expense reimbursements.
  • Exception reporting that flags patterns (missed meals, late meal breaks, frequent time edits) before they become systemic.
  • A documented remediation process showing when issues were found, how they were corrected, and how recurrence was prevented.

From a PAGA perspective, an audit without documented corrective action is weak evidence. An audit paired with a remediation trail is powerful.

2. Maintain Lawful, Up-to-Date Written Policies—and Actually Use Them

Written policies matter, but only if they are current, distributed, and aligned with how the business operates.

Reasonable steps include:

  • Wage-hour policies that clearly address timekeeping, meal and rest periods, premium pay, time edits, off-the-clock prohibitions, and reimbursements.
  • Version control showing when policies were updated and why.
  • Proof of dissemination—signed acknowledgments or digital confirmations.
  • Integration of policies into onboarding and manager guidance, not just an employee handbook that sits on a shelf.

Courts and agencies look skeptically at policies that exist on paper but are ignored in practice.

3. Train Supervisors on Wage-Hour Compliance

Many PAGA claims are driven by front-line management behavior, not by payroll or back office managers. Training supervisors is a core component of the reasonable-steps analysis.

Effective training includes:

  • Role-specific instruction for managers who schedule employees, approve time, or make payroll adjustments.
  • Training on meal and rest period timing, time edits, off-the-clock risks, and premium pay.
  • Documentation of attendance, materials used, and follow-up training when issues arise.

Training that is documented and refreshed over time carries significantly more weight than a one-time presentation years earlier.

4. Take Corrective Action When Supervisors Cause Violations

Reasonable steps also require accountability.

When audits, complaints, or data show that supervisors are contributing to violations, employers should be able to show:

  • Coaching and retraining efforts,
  • Escalating discipline where appropriate,
  • Removal or limitation of time-edit authority for repeat offenders, and
  • Compliance metrics built into management performance expectations.

This is often decisive in countering claims that violations are “systemic” or “intentional.”

5. Respond Strategically Within 60 Days of a PAGA Notice

For employers who did not already have these systems in place, the reform still provides an opportunity. Employers who take reasonable steps within 60 days after receiving a PAGA notice may still qualify for a reduced penalty cap.

A disciplined 60-day response typically includes:

  • Immediate preservation and review of records tied to the alleged violations,
  • A focused audit of affected locations, job classifications, and time periods,
  • Prompt correction of payroll or scheduling practices,
  • Targeted policy updates and supervisor retraining, and
  • A clean documentation package showing what changed and when.

This window is short—and preparation before a notice is received dramatically improves outcomes.

The Takeaway for California Employers

The 2024 PAGA reforms reward employers who invest in process, documentation, and accountability. The question is no longer simply whether a violation occurred. It is whether the employer can show it acted reasonably before and after issues arose.

Employers who build their compliance systems now will be in a far stronger position when—not if—a PAGA notice arrives.

At Zaller Law Group, we help California employers build and document PAGA-ready compliance systems designed to meet the “reasonable steps” standard. If you want to reduce PAGA exposure and take advantage of the new penalty caps, now is the time to act.

The post PAGA Is Not Slowing Down: What “Reasonable Steps” Must Look Like for California Employers Heading Into 2026 appeared first on California Employment Law Report.

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Union-Made New Year’s Relief Shopping List

If you’re looking forward to a bit of New Year’s Eve partying, we’ve got you covered for any after-effects of all that reveling. There are plenty of union-made items to help you get back to yourself and face 2026 with a clear head and some pep in your step. Fill up your system, your pantry,…

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Union-Made New Year’s Relief Shopping Guide

If you’re looking to a bit of New Year’s Eve partying, we’ve got you covered for any after-effects of all that reveling. There are plenty of union-made items to help you get back to yourself and face 20261 with a clear head and some pep in your step. Fill up your system, your pantry and…

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Zaller Law Group’s 2025 Year in Review

Happy Holidays! As we close out 2025, I’m reflecting on an incredible year at Zaller Law Group. This year brought both challenges and opportunities for California employers—from navigating new 2026 legislation to managing the ongoing wave of PAGA litigation, to embracing AI tools that are transforming how businesses operate.

Despite the complexity of California’s regulatory environment, our team at ZLG remained committed to one mission: educating, convening, and supporting California employers through every twist and turn. Here’s a look back at how we showed up for you in 2025:

1. 14 Masterclasses with Over 3,000 Participants

In 2025, we expanded our educational programming significantly. These sessions covered everything from PAGA reform strategies to AI compliance in hiring, giving employers actionable insights they could implement immediately. As a State Bar of California-approved multi-activity provider, many of our masterclasses were eligible for MCLE credit for attending attorneys. We also offered SHRM credit for HR professionals in attendance. If you would like to receive notice of our upcoming Masterclasses in 2026 – subscribe to our newsletter below.

2. Four Invitation-Only Employers Summit Events with 100+ Attendees

We hosted four exclusive, in-person events throughout the year at premier venues (and client locations) including Gran Blanco, TopGolf, American Beauty, and Castaway. These summits brought together over 100 California employers, CEOs, HR leaders, and in-house counsel for live education, networking, and candid discussions about the challenges facing California businesses today. The feedback was overwhelmingly positive, and we’re already planning our 2026 summit series.

3. Monthly Newsletter Reaching 9,000+ Subscribers

Our monthly newsletter continued to be a vital resource for staying current on California employment law updates, litigation trends, curated resources and videos, and details on upcoming events like our Employers Summit. With over 9,000 subscribers, this newsletter has become a trusted source for employers across industries who need reliable, timely information.

4. 52 Weekly Blog Posts Read by 8,000+ Subscribers

Since 2007, I’ve published weekly Friday posts offering practical guidance on California employment law developments, litigation trends, and compliance challenges employers face. This year, our blog reached 8,000+ readers who rely on these posts to stay ahead of regulatory changes and emerging legal issues. We are also proud to see many other defense attorneys subscribing to the blog—we are honored to be trusted by so many people to keep up-to-date with California employment law developments and thought leadership. Subscribe to the blog here.

5. YouTube Channel: 3,000+ Subscribers, 88,000+ Views, 770,000+ Impressions

Our YouTube channel, “The Legal Lineup,” saw tremendous growth in 2025. We shared insights from masterclasses, live events, and interviews with industry leaders, reaching over 3,000 subscribers. The channel generated 88,000+ views and 770,000+ impressions, making it an increasingly valuable resource for California business leaders seeking accessible legal education. Subscribe to the channel here.

And one more for 2025: New Office Space!

We’re excited to share that we relocated to our own space at 721 N Douglas Street, El Segundo, CA 90245. This move reflects our continued growth and commitment to serving California employers from a dedicated, professional environment. When looking for an office, it was an easy decision to stay in El Segundo. We are honored to be a part of the amazing business ecosystem developing here in El Segundo.

The work described above reflects the dedication of our entire team at Zaller Law Group—attorneys, paralegals, and staff who work tirelessly not only to defend employers in litigation but also to proactively educate and empower them to avoid legal pitfalls in the first place.

Thank you to our clients, partners, and community for an impactful year. Wishing everyone a prosperous and compliant 2026—we’ll see you at our next summit!

If you’re not already subscribed to our blog or newsletter, now’s the perfect time: Subscribe here

The post Zaller Law Group’s 2025 Year in Review appeared first on California Employment Law Report.

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Union-Made Recipe Idea to Warm You Up: Vegetable Beef Soup

By Sandy Southivilay

Before we get into the warm months, Labor 411 has one more recipe for those cold days that are hanging around: vegetable beef soup! It’s jam-packed with lots of vegetables to help boost the immune system; plus, its delicious ingredients will support good jobs.

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Union-Made Recipe Idea: Chocolate Mint Cookies

There’s nothing like biting into a warm gooey cookie during the holiday season. If you need cookies for an ugly sweater party, a snack to get you through finals (no, we didn’t forget about you college kids!) or a treat to leave for Santa, we’ve got a recipe for you. When you buy the ingredients…

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